Privacy policy
Last Updated: July 8, 2026
Table of Contents
- Introduction
- Children and Individuals Under the Age of Eighteen
- Information We Collect
- Categories of Personal Information We Collect
- How We Use Your Information
- Cookies and Tracking Technologies
- How We Share Your Information
- Payment Processing
- Customer Accounts and Subscriptions
- Product Reviews, Quizzes, and User Content
- Marketing Communications
- Data Retention
- Data Security
- Third-Party Websites and Services
- Your Privacy Rights
- International Users
- Changes to this Privacy Policy
- Contact Us
Introduction
DSLV Labs LLC (”KYVA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit kyvastrips.com (the “Website”), purchase our products, create an account, subscribe to recurring orders, participate in quizzes or promotions, submit product reviews, communicate with our customer support team, or otherwise interact with our products and services (collectively, the “Services”).
This Privacy Policy should be read together with our Terms of Service and any additional policies that may apply to your use of the Website or purchase of our products.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information as described herein. If you do not agree with this Privacy Policy, please discontinue use of our Services.
Our products are dietary supplements intended for general wellness purposes only. Nothing in this Privacy Policy changes or expands any rights or obligations contained in our Terms of Service, nor does it create any contractual rights beyond those required by applicable law.
This Privacy Policy applies only to information collected by KYVA through our Website, customer support communications, email communications, text messaging programs, subscription services, online advertising, surveys, quizzes, and other digital services that link to this Privacy Policy. It does not apply to information collected by third parties that operate independently from KYVA, even if those third parties provide services that integrate with our Website.
Our Website and Services are operated from the United States. By using the Services, you understand that your information may be collected, processed, transferred, and stored within the United States, where privacy laws may differ from those in other jurisdictions.
We reserve the right to modify this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date shown above and, where required by applicable law, provide additional notice through the Website or by email. Your continued use of the Services after such changes become effective constitutes your acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or our privacy practices, you may contact us at:
DSLV Labs LLC
308 S Blount St, Apt 1102
Raleigh, NC 27601
Email: support@kyvastrips.com
2. Children and Individuals Under the Age of Eighteen
Protecting the privacy of children is important to us. Our Services are intended only for individuals who are eighteen (18) years of age or older.
Our Website, products, and Services are not directed to, designed for, or intended to attract children under the age of eighteen (18). We do not knowingly collect, solicit, process, or maintain personal information from anyone under eighteen years of age.
If you are under eighteen (18), you are not permitted to access, register for, purchase from, or otherwise use our Services.
If we become aware that we have inadvertently collected personal information from an individual under the age of eighteen, we will take reasonable steps to delete that information from our records as soon as practicable, unless retention is required by applicable law.
If you believe that a child or individual under eighteen has provided personal information to us, please contact us at support@kyvastrips.com so that we may investigate and remove the information where appropriate.
3. Information We Collect
To provide our Services, fulfill orders, manage subscriptions, improve your shopping experience, and communicate with you, we collect information from a variety of sources.
The information we collect depends on how you interact with our Website and Services. We may collect information that you provide directly to us, information collected automatically through your use of our Website, information received from third parties, and information generated through your interactions with our products and Services.
A. Information You Provide Directly
You may choose to provide personal information to us when you:
- Place an order.
- Create or access your customer account.
- Purchase or manage a subscription.
- Subscribe to our email or SMS marketing.
- Contact customer support.
- Participate in surveys or promotional campaigns.
- Complete quizzes or questionnaires.
- Submit product reviews or testimonials.
- Enter giveaways or contests.
- Communicate with us through email, social media, or other channels.
Depending on your interaction with us, we may collect:
- Full name
- Email address
- Shipping address
- Billing address
- Telephone number
- Order history
- Subscription preferences
- Marketing preferences
- Customer support communications
- Product reviews
- Survey responses
- Quiz responses
- Any additional information you voluntarily choose to provide
Providing personal information is voluntary. However, certain information is necessary for us to process orders, provide customer support, fulfill subscriptions, or otherwise deliver the Services you request.
B. Customer Accounts
When you place an order through our Website, you may access a customer account using Shopify’s secure email verification process.
Rather than creating a traditional username and password, you may receive a one-time verification code sent to your email address to securely access your account.
Through your customer account you may:
- View previous orders.
- Track shipments.
- Manage subscriptions.
- Update certain account information.
- Access invoices and receipts.
- Manage saved addresses where available.
We use this information solely to provide and improve your customer experience and to administer your account.
C. Subscription Information
If you enroll in a recurring subscription, we collect information necessary to manage your subscription, including:
- Subscription status
- Delivery frequency
- Product selections
- Subscription history
- Billing history
- Renewal dates
- Shipping preferences
- Subscription modifications
- Cancellation requests
Subscription management is provided through third-party service providers that process this information on our behalf in accordance with their own privacy practices and contractual obligations with KYVA.
D. Product Reviews and Customer Feedback
If you submit a review, testimonial, photograph, video, survey response, or other feedback regarding our products, we may collect the information you voluntarily choose to include.
This may include:
- Your name or first name
- Product ratings
- Written reviews
- Photos or videos
- Before-and-after images
- General wellness experiences
- Voluntarily disclosed health-related information
We do not require you to provide health information in order to submit a review. Any health-related information you choose to include is provided voluntarily.
Subject to our Terms of Service, product reviews and testimonials may be displayed publicly on our Website, in marketing materials, advertisements, social media, email campaigns, or other promotional content.
E. Quiz Responses
From time to time, KYVA may offer educational quizzes, wellness questionnaires, or interactive experiences designed to recommend products or provide educational information.
Depending on the quiz, we may collect information such as:
- Age range
- Lifestyle information
- Dietary preferences
- Wellness goals
- Supplement usage
- General health interests
- Voluntarily disclosed wellness information
Quiz responses are used to personalize your experience, recommend products that may be relevant to your interests, improve our Services, conduct internal analytics, and better understand customer needs.
Participation in quizzes is entirely voluntary.
We encourage you not to provide unnecessary sensitive medical information when completing quizzes or communicating with us unless it is directly relevant to your request.
F. Customer Support Communications
When you contact our customer support team, we may collect information including:
- Name
- Email address
- Phone number
- Order number
- Shipping information
- Account information
- Copies of correspondence
- Photographs you provide
- Product concerns
- Voluntarily shared health or wellness information related to your experience with our products
We use this information to respond to your inquiries, resolve issues, improve our products, and maintain records of customer support interactions.
G. Information Collected Automatically
When you visit our Website, certain technical information is collected automatically through cookies, pixels, analytics tools, and similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Screen resolution
- Device identifiers
- Referring website
- Pages viewed
- Time spent on pages
- Navigation patterns
- Date and time of visits
- Clickstream data
- Shopping activity
- Cart activity
- Purchase activity
- Approximate geographic location based on IP address
This information helps us operate our Website, improve performance, analyze customer behavior, detect fraud, personalize content, measure advertising effectiveness, and improve the overall customer experience.
The technologies used to collect this information are described in greater detail later in this Privacy Policy.
4. Categories of Personal Information We Collect
Depending on how you interact with our Website and Services, we may collect the following categories of personal information.
A. Identifiers
These are pieces of information that identify or relate to you as an individual.
Examples include:
- Name
- Email address
- Telephone number
- Shipping address
- Billing address
- Customer account identifier
- Order number
- Internet Protocol (IP) address
- Device identifiers
We collect this information to create and administer customer accounts, process purchases, provide customer support, prevent fraud, and communicate with you.
B. Commercial Information
We collect information relating to your purchases and interactions with our products and Services.
Examples include:
- Products purchased
- Subscription information
- Order history
- Cart activity
- Returns
- Refunds
- Exchange requests
- Purchase preferences
- Product interests
- Loyalty or promotional participation
- Payment method used (excluding full payment card information)
This information allows us to fulfill orders, manage subscriptions, recommend products, improve inventory planning, analyze purchasing trends, and provide customer support.
C. Internet and Electronic Activity Information
We automatically collect certain information about how you interact with our Website.
Examples include:
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Navigation paths
- Search queries
- Click activity
- Scroll behavior
- Shopping behavior
- Cart abandonment
- Referring websites
- Marketing campaign attribution
- Advertising interactions
- Session recordings
- Heatmaps
- Error logs
- Device performance information
This information helps us understand how customers use our Website, identify technical issues, improve user experience, optimize conversions, detect fraud, measure advertising performance, and improve our Services.
D. Approximate Location Information
We may infer your approximate geographic location using your IP address.
This information may include:
- Country
- State or province
- City
- General geographic region
- Time zone
We do not intentionally collect precise GPS location data through our Website.
Approximate location information helps us detect fraud, estimate shipping availability, comply with applicable laws, provide localized content, and analyze customer demographics.
E. Customer Communications
When you communicate with us, we may collect information contained in those communications.
Examples include:
- Customer service inquiries
- Email correspondence
- Support tickets
- Survey responses
- Quiz responses
- Product reviews
- Feedback
- Photos or videos voluntarily submitted
- Social media messages directed to us
This information allows us to respond to inquiries, improve customer service, investigate issues, enhance our products, and maintain records of communications.
F. Wellness Information Voluntarily Provided by You
Because KYVA sells wellness products, you may voluntarily choose to share information relating to your health or wellness.
Examples include:
- Reasons for purchasing a product
- General wellness goals
- Product experiences
- Lifestyle information
- Supplement usage
- Information included in product reviews
- Information provided through quizzes or surveys
- Information voluntarily shared with customer support
You are never required to provide health-related information in order to purchase our products.
We do not request medical records, diagnoses, laboratory results, insurance information, or other protected health information.
We ask that you do not provide unnecessary sensitive medical information when communicating with us.
Any wellness information you voluntarily provide is used only for purposes such as responding to your inquiries, improving products, understanding customer experiences, providing product recommendations, conducting internal research, and displaying reviews where you have chosen to publish them.
5. How We Use Your Information
We use the information we collect only for legitimate business purposes and to provide, improve, secure, and operate our Services.
Depending on your interactions with KYVA, we may use your information for the following purposes.
A. To Process Orders
We use your information to:
- Process purchases
- Confirm transactions
- Collect payment
- Verify billing information
- Coordinate shipping
- Deliver products
- Process returns
- Process exchanges
- Process refunds
- Send order confirmations
- Send shipping notifications
- Provide delivery updates
Without this information, we cannot fulfill your order.
B. To Manage Customer Accounts
We use your information to:
- Verify your identity
- Authenticate account access
- Send secure login verification codes
- Maintain your customer account
- Allow you to review previous purchases
- Allow you to manage subscriptions
- Update account information
- Improve your account experience
C. To Provide Customer Support
We use your information to:
- Respond to customer inquiries
- Investigate problems
- Resolve complaints
- Process warranty requests where applicable
- Assist with subscription management
- Improve customer satisfaction
- Maintain records of customer communications
D. To Improve Our Website and Services
We analyze customer interactions to better understand how visitors use our Website.
This includes improving:
- Website performance
- Navigation
- Product pages
- Checkout experience
- Subscription management
- Mobile usability
- Website speed
- Accessibility
- Product offerings
- Customer experience
E. To Personalize Your Experience
We may personalize your experience by:
- Recommending products
- Displaying relevant content
- Remembering your preferences
- Remembering items in your cart
- Showing products based on browsing history
- Personalizing emails
- Personalizing marketing communications
Personalization helps us provide a more relevant shopping experience.
F. Marketing Communications
If you choose to receive marketing communications, we may use your information to send:
- Product announcements
- Educational content
- Promotions
- Discounts
- Restock notifications
- New product launches
- Company updates
- Seasonal campaigns
- Surveys
- Wellness tips
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Transactional communications relating to your purchases or account may still be sent even if you opt out of marketing communications.
G. Advertising and Analytics
We use information collected through cookies, pixels, and analytics technologies to:
- Measure advertising performance
- Attribute sales
- Analyze customer behavior
- Understand website usage
- Improve advertising efficiency
- Build advertising audiences
- Measure campaign effectiveness
- Conduct remarketing campaigns
- Display advertisements that may be relevant to your interests
These activities may involve third-party advertising platforms and analytics providers described later in this Privacy Policy.
H. Product Reviews and Testimonials
If you voluntarily submit a product review, testimonial, photo, video, or other customer feedback, we may use that content:
- On our Website
- In product pages
- In email campaigns
- In advertisements
- On social media
- In educational materials
- In other promotional content
We may edit reviews for spelling, formatting, or length, but we will not materially change the meaning of your review.
I. Fraud Prevention and Security
We use information to:
- Detect fraudulent transactions
- Prevent unauthorized account access
- Monitor suspicious activity
- Protect customer accounts
- Secure our Website
- Prevent abuse
- Enforce our Terms of Service
- Investigate security incidents
J. Legal Compliance
We may use your information when necessary to:
- Comply with applicable laws
- Respond to lawful governmental requests
- Enforce our legal rights
- Protect our business
- Protect our customers
- Resolve disputes
- Comply with tax, accounting, and regulatory obligations
K. Internal Business Operations
We may use information internally for legitimate business purposes including:
- Business planning
- Product development
- Quality assurance
- Inventory planning
- Financial reporting
- Customer analytics
- Operational improvements
- Internal auditing
- Business continuity
- Corporate transactions permitted by law
Where reasonably possible, we aggregate or de-identify information before using it for analytics, reporting, research, or business planning.
6. How We Share Your Information
We do not sell your personal information for money.
However, we may share certain information with trusted third parties that help us operate our business, process transactions, fulfill orders, provide customer support, analyze Website performance, and deliver advertising. Some privacy laws may consider certain advertising-related disclosures to constitute a “sale,” “sharing,” or “targeted advertising.”
We only share information that is reasonably necessary for the purposes described in this Privacy Policy.
A. Service Providers
We share personal information with vendors who perform services on our behalf.
Depending on the service provided, these companies may process information such as:
- Contact information
- Order information
- Payment information
- Device information
- Website activity
- Subscription information
- Customer communications
These providers are contractually obligated to protect your information and may only use it to provide services to us.
Our service providers may include:
Ecommerce Platform
We use Shopify to power our online store, process orders, manage customer accounts, and facilitate secure checkout.
Subscription Management
We use Recharge to manage recurring subscriptions and subscription billing.
Email Marketing
We use Klaviyo to send transactional emails, newsletters, promotional communications, and automated customer messages.
Payment Processors
Payments are processed through trusted payment providers. Depending on the payment method selected, these providers may include:
- Shopify Payments
- Shop Pay
- PayPal
- Apple Pay
- Google Pay
- Amazon Pay
- Shop Cash
- Other payment providers supported by Shopify
We do not store your complete payment card information on our servers.
B. Analytics Providers
We use analytics providers to better understand how visitors interact with our Website.
These providers may collect information such as:
- IP address
- Browser information
- Device information
- Pages viewed
- Session duration
- Referring websites
- Purchase activity
- Navigation behavior
- General geographic region
Analytics providers currently include:
- Google Analytics
- Microsoft Clarity
- Hotjar
These providers help us improve Website performance, identify technical issues, optimize user experience, and better understand customer behavior.
C. Advertising Partners
We use advertising technologies to measure campaign performance, understand customer interests, and display advertisements that may be relevant to you.
Advertising partners may include:
- Meta Pixel
- Google Ads
- TikTok Pixel
These technologies may collect information about your interactions with our Website and advertisements.
This information may be used for:
- Conversion measurement
- Audience creation
- Retargeting
- Attribution reporting
- Advertising optimization
- Campaign effectiveness
Depending on your jurisdiction, these activities may constitute targeted advertising or sharing under applicable privacy laws.
D. SMS Communications
If you voluntarily opt into SMS communications, we may use providers such as:
- Postscript
- Attentive
These providers help us deliver:
- Order notifications
- Shipping updates
- Promotional text messages
- Subscription reminders
- Customer support communications
Your mobile number is never sold.
You may opt out of SMS communications at any time by following the unsubscribe instructions included in each message.
E. Advertising, Affiliate, and Influencer Partners
We may work with:
- Affiliate marketing partners
- Content creators
- Influencers
- Advertising agencies
- Marketing platforms
These partners may receive limited information necessary to:
- Attribute referrals
- Measure campaign performance
- Track conversions
- Prevent fraud
- Pay commissions
They do not receive unnecessary personal information.
F. Legal Requirements
We may disclose personal information when we believe disclosure is necessary to:
- Comply with applicable law
- Respond to subpoenas
- Respond to court orders
- Cooperate with law enforcement
- Respond to governmental requests
- Protect our legal rights
- Prevent fraud
- Investigate suspected violations
- Protect customers
- Protect the security of our Website
- Protect public safety
G. Business Transfers
If DSLV Labs LLC undergoes:
- A merger
- Acquisition
- Financing transaction
- Asset sale
- Corporate restructuring
- Bankruptcy
- Sale of all or substantially all assets
Your information may be transferred as part of that transaction, subject to applicable law.
The acquiring organization will be required to continue protecting your information in accordance with this Privacy Policy or provide notice of any material changes.
H. With Your Consent
We may share your information whenever you specifically direct us to do so or otherwise provide your consent.
7. Cookies and Tracking Technologies
Like most modern websites, KYVA uses cookies and similar technologies to improve functionality, remember preferences, analyze Website usage, measure advertising performance, and personalize your experience.
These technologies help us understand how visitors interact with our Website and allow certain features to function properly.
A. What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website.
Cookies allow websites to:
- Remember user preferences
- Maintain shopping carts
- Keep users logged in
- Measure Website traffic
- Improve Website functionality
- Personalize content
- Support advertising and analytics
Cookies generally do not directly identify you, but they may be linked with other information that identifies you.
B. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our Website.
They enable functions such as:
- Secure checkout
- Shopping cart functionality
- Customer account login
- Fraud prevention
- Security features
- Website navigation
Without these cookies, portions of the Website may not function correctly.
Performance and Analytics Cookies
These cookies help us understand how visitors use our Website.
They allow us to analyze:
- Visitor traffic
- Popular pages
- Navigation paths
- Error reports
- Website speed
- Device performance
- User engagement
This information helps us continually improve our Website.
Functional Cookies
These cookies remember your preferences and improve your browsing experience.
Examples include:
- Preferred language
- Cart contents
- Recently viewed products
- Account preferences
- Login status
Advertising Cookies
Advertising technologies help us:
- Measure marketing effectiveness
- Understand advertising performance
- Display more relevant advertisements
- Prevent repetitive advertising
- Build remarketing audiences
These cookies may be placed by us or our advertising partners.
C. Technologies We Use
We currently use technologies provided by companies including:
- Shopify
- Google Analytics
- Meta Pixel
- Google Ads
- TikTok Pixel
- Microsoft Clarity
- Hotjar
These technologies may use cookies, pixels, web beacons, local storage, tags, scripts, or similar technologies.
D. Managing Cookies
Most browsers allow you to:
- Delete cookies
- Block cookies
- Restrict cookies
- Receive notifications before cookies are stored
Please note that disabling certain cookies may cause portions of the Website to function improperly.
Some advertising partners also provide mechanisms allowing you to limit personalized advertising.
You may also configure your browser or device settings to manage cookies according to your preferences.
E. Do Not Track
Some browsers transmit “Do Not Track” signals.
Because there is currently no universally accepted standard for interpreting these signals, our Website does not respond differently to them.
Where required by applicable law, we honor legally recognized opt-out preference signals, including the Global Privacy Control (GPC), where supported.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and operate our business.
Retention periods vary depending on the type of information involved.
For example, we may retain information:
- While your customer account remains active
- As necessary to fulfill orders
- To manage subscriptions
- To process refunds
- To comply with tax and accounting requirements
- To comply with legal obligations
- To investigate fraud
- To resolve disputes
- To enforce our Terms of Service
When personal information is no longer reasonably necessary, we will delete, anonymize, or securely dispose of it in accordance with applicable law.
In some circumstances, we may retain anonymized or aggregated information that can no longer reasonably identify an individual.
9. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
These safeguards are intended to help protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Our security measures may include:
- Encryption of sensitive information during transmission using Secure Socket Layer (SSL) or Transport Layer Security (TLS)
- Secure payment processing through trusted third-party payment providers
- Access controls limiting employee access to information on a need-to-know basis
- Password-protected administrative systems
- Security monitoring and fraud prevention measures
- Regular software updates and security maintenance
- Secure hosting infrastructure
- Vendor security assessments where appropriate
Payment card information is processed by our payment processors and is not stored directly on our servers.
Despite our efforts, no method of electronic transmission, storage, or Internet communication can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of your information.
If we become aware of a security incident affecting your personal information, we will take appropriate steps consistent with applicable law, including providing notifications where legally required.
You are responsible for maintaining the confidentiality of your account credentials and any verification codes sent to your email. If you believe your account has been compromised, please contact us immediately.
10. Customer Accounts
If you create or access a customer account, we may maintain information associated with your account, including:
- Name
- Email address
- Shipping addresses
- Billing addresses
- Order history
- Subscription information
- Saved preferences
- Account activity
KYVA uses passwordless authentication.
Instead of maintaining a traditional password, customers authenticate by receiving a one-time verification code sent to the email address associated with their account.
You are responsible for maintaining access to your email account and protecting any login verification codes sent to you.
11. Product Reviews, Surveys, and Quizzes
You may voluntarily choose to submit:
- Product reviews
- Testimonials
- Survey responses
- Quiz responses
- Photos
- Videos
- Feedback
Participation is entirely voluntary.
Information submitted through reviews, surveys, and quizzes may be used to:
- Improve our products
- Improve customer experience
- Better understand customer needs
- Develop new products
- Provide product recommendations
- Display customer testimonials
If you voluntarily include personal or wellness-related information in a public product review, that information may become publicly visible.
Please avoid including sensitive personal information that you do not wish to make public.
We reserve the right, but not the obligation, to moderate reviews for spam, offensive language, fraudulent activity, or violations of our Terms of Service.
12. Marketing Communications
If you choose to receive marketing communications from KYVA, we may send emails regarding:
- New products
- Promotions
- Educational content
- Product launches
- Company news
- Wellness information
- Limited-time offers
- Restock notifications
Marketing emails are sent only where permitted by applicable law.
You may unsubscribe from marketing emails at any time by:
- Clicking the unsubscribe link included in the email; or
- Contacting us using the information provided at the end of this Privacy Policy.
Even if you opt out of marketing emails, we may continue sending transactional communications relating to:
- Orders
- Shipping updates
- Returns
- Refunds
- Subscription management
- Security notices
- Account verification
- Customer support
These transactional communications are necessary to provide our Services.
13. Third-Party Websites
Our Website may contain links to third-party websites, services, or social media platforms.
Examples may include:
- Social media platforms
- Payment providers
- Affiliate websites
- External educational resources
- Advertising partners
This Privacy Policy applies only to information collected through KYVA’s Website and Services.
We are not responsible for the privacy practices, security, or content of third-party websites.
When you leave our Website, we encourage you to review the privacy policy of the website you visit.
14. International Users
KYVA currently offers products only within the United States.
Our Website and Services are intended for individuals located in the United States.
If you access our Website from another country, you understand that your information may be transferred to, stored in, and processed within the United States.
The United States may have privacy laws that differ from those in your country of residence.
By using our Website, you consent to the transfer and processing of your information in the United States, where permitted by applicable law.
15. Children’s Privacy
Our Website and Services are intended only for individuals who are at least eighteen (18) years old.
We do not knowingly collect personal information from anyone under the age of eighteen.
If we become aware that we have collected personal information from an individual under eighteen, we will take reasonable steps to delete that information as soon as practicable.
If you believe a child has provided us with personal information, please contact us immediately using the contact information provided below.
16. Your Privacy Rights
Depending on where you reside, applicable privacy laws may provide you with certain rights regarding your personal information.
Subject to applicable law, you may have the right to:
- Know whether we collect your personal information.
- Access the personal information we maintain about you.
- Correct inaccurate personal information.
- Delete personal information we maintain about you.
- Obtain a portable copy of your personal information where technically feasible.
- Opt out of targeted advertising.
- Opt out of certain information sharing activities that may be considered a sale under applicable law.
- Withdraw consent where processing is based on consent.
- Appeal certain privacy decisions where required by law.
To exercise your privacy rights, please contact us using the contact information provided below.
We may need to verify your identity before processing your request.
Verification procedures help protect your personal information from unauthorized access.
We will respond to requests within the timeframes required by applicable law.
We will not discriminate against you for exercising your privacy rights.
However, certain features or Services may no longer be available if deletion of information prevents us from providing them.
17. State Privacy Notice
Residents of certain U.S. states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, may have additional privacy rights under applicable state law.
Where required by applicable law, residents of these states may have the right to:
- Access personal information.
- Correct inaccurate personal information.
- Delete personal information.
- Obtain a copy of personal information.
- Opt out of targeted advertising.
- Opt out of certain information sharing activities that may constitute a sale.
- Appeal the denial of certain privacy requests.
We honor these rights where required by applicable law.
To exercise any applicable privacy rights, contact us using the information listed below.
We will verify your identity before processing your request.
We do not discriminate against individuals who exercise their privacy rights.
This section is intended to satisfy the notice requirements of applicable U.S. state privacy laws without repeating substantially similar language for each individual state.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
If we make material changes that affect how we collect, use, or disclose your personal information, we will provide notice as required by applicable law. Such notice may be provided by:
- Posting a notice on our Website;
- Sending an email to the address associated with your customer account, where appropriate; or
- Providing another form of notice permitted by law.
Any changes become effective on the date they are posted unless otherwise stated.
Your continued use of the Website or Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
19. Contact Information
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise any privacy rights available to you under applicable law, please contact us using one of the methods below.
DSLV Labs LLC
Email: support@kyvastrips.com
Mailing Address:
308 S Blount St, Apt 1102
Raleigh, NC 27601
United States
We will make reasonable efforts to respond to your inquiry as promptly as practicable and within any timeframes required by applicable law.
If you are submitting a privacy request, please provide sufficient information for us to verify your identity and process your request. We may request additional information solely for verification purposes before fulfilling your request.
20. Effective Date
Effective Date: January 13, 2025
Last Updated: July 8, 2026
This Privacy Policy applies to all visitors, customers, and users of the KYVA website located at kyvastrips.com and any related products or services provided by DSLV Labs LLC unless a separate privacy notice applies.